Support + aftercare
When something
needs attention.
Get in touch about an incorrect, damaged, unsuitable or faulty item, or a problem with agreed work. Your statutory rights remain intact.
Start a conversationStart with the reference
Include your order or quotation reference and a clear description of the issue. Avoid sending card details.
Before fitting
Check the supplied item against the order and exact application before fitting. Stop if anything appears incorrect or unsafe.
A clear resolution
The applicable cancellation, return and remedy terms must be supplied before any order. A supplier dispute does not remove your rights against the seller.
Your specification